English
If you are in France, in accordance with the french law, returns are possible up to two weeks after receiving your items. Returned clothing must be in its original packaging and should not have been worn or damaged. For other items purchased on Ajile.life, such as books, returns are not possible.
To begin the return process, please follow these steps:
- Contact customer service (ajilelife@gmail.com) with the order number and name associated with the purchase in the email subject line.
- Attach a photo of the product, along with a brief explanation of the reason for the return.
- We will respond as soon as possible with the return shipping process.
- The cost of return shipping is the responsibility of the customer.
- The refund will be processed once we receive the merchandise, using the payment method that was used during the purchase.
To begin the return process, please follow these steps:
- Contact customer service (ajilelife@gmail.com) with the order number and name associated with the purchase in the email subject line.
- Attach a photo of the product, along with a brief explanation of the reason for the return.
- We will respond as soon as possible with the return shipping process.
- The cost of return shipping is the responsibility of the customer.
- The refund will be processed once we receive the merchandise, using the payment method that was used during the purchase.